Terms – SRO Records

Acceptance of Terms

By accessing and using SRO Records (srorecords.com), you accept and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

Product Descriptions

We strive to provide accurate descriptions and grading of all vinyl records, CDs, and other products. However:

Vinyl grading is subjective and may vary between collectors
We use industry-standard grading (Mint, Near Mint, VG+, VG, etc.)
Photos may not capture all details - please contact us with questions before purchasing
All used records are sold "as described" unless otherwise noted

Pricing

All prices are in USD and subject to change without notice. We reserve the right to correct pricing errors on our website or orders.

Orders & Payment

Orders are confirmed once payment is processed
We accept major credit cards, PayPal, and other payment methods as shown at checkout
You must be 18 years or older to make purchases
We reserve the right to refuse or cancel any order

Shipping

We ship domestically (USA) and internationally to select countries. See our International Shipping page for details.

Domestic orders typically ship within 1-3 business days
International orders may take 7-21 days depending on location and customs
We are not responsible for customs delays or fees
Packages are shipped at buyer's risk unless insurance is purchased

Returns & Refunds

We accept returns within 14 days of delivery if:

The item is significantly different from its description
The item arrives damaged (you must notify us within 48 hours with photos)
The item is defective and was not disclosed

Returns are NOT accepted for:

Change of mind or buyer's remorse
Minor cosmetic issues consistent with the item's grade
Damaged items not reported within 48 hours

Return shipping costs are the buyer's responsibility unless the error was ours. Refunds are issued to the original payment method once the return is received and inspected.

Third-Party Fulfillment & Dropshipping

To provide a wider selection of new releases and equipment, some items on SRO Records are fulfilled directly by our trusted third-party partners. For these items:

Shipping times, carriers, and tracking methods may vary from our standard used inventory
Items may arrive in separate packages from different locations
While SRO Records facilitates the transaction, the physical handling and dispatch are managed by the partner
Stock availability is subject to the partner’s real-time inventory levels; if an item is out of stock after purchase, a full refund will be issued immediately

Affiliate & External Links

Some pages on srorecords.com may contain affiliate links. If you click these links and make a purchase on a third-party website (such as Turntable Lab, Reverb, or others):

The transaction occurs entirely on the third-party platform
SRO Records may earn a small commission at no additional cost to you
SRO Records is not responsible for the fulfillment, shipping, or customer service of orders placed on external websites
Please review the Terms and Conditions of the external site before completing your purchase

Buying Collections

When selling your collection to SRO Records:

All offers are final once accepted
You certify that you own the items being sold
SRO Records has sole discretion on what items to accept
Payment is made upon pickup or receipt of items

Intellectual Property

All content on this website (text, images, logos, design) is owned by SRO Records or its licensors. You may not reproduce, distribute, or use any content without written permission.

Limitation of Liability

SRO Records is not liable for:

Indirect, incidental, or consequential damages
Lost profits or business interruption
Damage to equipment from website use
Shipping carrier delays or loss

Our maximum liability is limited to the purchase price of the item in question.

Governing Law

These terms are governed by the laws of the State of Texas, USA. Any disputes will be resolved in the courts of Travis County, Texas.

Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of the website after changes constitutes acceptance of the new terms.