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International Shipping

We ship quality vinyl worldwide

Countries We Ship To

SRO Records ships to the following countries:

  • Australia
  • Austria
  • Belgium
  • Canada
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • Ireland
  • Israel
  • Italy
  • Japan
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Singapore
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • United Arab Emirates
  • United Kingdom
  • United States

Don't see your country? Contact us - we may be able to accommodate special requests.

Shipping Methods & Times

🇺🇸 United States (Domestic)

Media Mail: 2-8 business days (most affordable for vinyl)

Priority Mail: 1-3 business days (faster delivery)

First Class: 2-5 business days (for smaller items)

🇨🇦 Canada

USPS First Class International: 7-21 business days

USPS Priority Mail International: 6-10 business days

Note: Customs processing may add additional time

🌍 Europe (UK, EU Countries)

USPS First Class International: 10-21 business days

USPS Priority Mail International: 6-10 business days

Note: Brexit may affect UK deliveries. Expect potential customs delays.

🌏 Asia-Pacific (Japan, Australia, etc.)

USPS First Class International: 10-28 business days

USPS Priority Mail International: 6-10 business days

Note: Remote locations may experience longer transit times

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Destination country
  • Package weight and dimensions
  • Shipping method selected

Typical ranges:

  • US Domestic: $4-$10
  • Canada: $15-$30
  • Europe: $20-$40
  • Asia-Pacific: $25-$50

Actual rates shown at checkout. We package records securely with cardboard mailers and padding.

Customs, Duties & Taxes

Important: International customers are responsible for all customs fees, duties, VAT, and import taxes charged by their country.

  • We mark all packages accurately and cannot undervalue items
  • Customs fees vary by country and are outside our control
  • Contact your local customs office for fee estimates
  • We are not responsible for packages held in customs

Tracking & Insurance

All shipments include tracking. You'll receive a tracking number via email once your order ships.

Insurance:

  • Available for purchase at checkout (recommended for high-value orders)
  • Covers loss or damage during transit
  • Without insurance, packages ship at buyer's risk

Lost or Damaged Packages

If your package is lost or damaged:

  • Contact us within 48 hours of delivery (or expected delivery date)
  • Provide photos of any damage
  • We'll work with you and the carrier to resolve the issue
  • Insured packages: Full refund or replacement
  • Uninsured packages: We'll assist with carrier claims but cannot guarantee reimbursement

Packaging Standards

We take vinyl shipping seriously:

  • Records removed from jackets to prevent seam splits
  • Cardboard stiffeners on both sides
  • LP mailers or sturdy boxes
  • Bubble wrap for extra protection
  • Multiple records bundled securely

Processing Time

Most orders ship within 1-3 business days. During high-volume periods (holidays, sales), processing may take up to 5 business days.

Questions?

Have questions about international shipping? Contact us - we're happy to help!

SRO Records
Email: info@srorecords.com
Phone: (512) 910-3626
Austin, Texas USA