Privacy Policy

Information We Collect

When you visit SRO Records, we may collect the following information:

• Personal Information: Name, email address, phone number, shipping and billing addresses when you make a purchase or contact us
• Payment Information: Processed securely through our payment processors (we do not store credit card details)
• Order History: Records of your purchases and interactions with our store
• Technical Data: IP address, browser type, device information, and cookies for website functionality

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders, inquiries, and customer service requests
• Send marketing emails (only with your consent - you can unsubscribe anytime)
• Improve our website and services
• Prevent fraud and enhance security

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Shipping Partners: To deliver your orders (USPS, UPS, FedEx, etc.)
• Payment Processors: To process transactions securely
• Legal Authorities: When required by law or to protect our rights

Cookies

We use cookies to enhance your browsing experience, remember your cart items, and analyze website traffic. You can disable cookies in your browser settings, but this may affect website functionality.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent at any time

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

SRO Records
Email: info@srorecords.com
Phone: (512) 910-3626
Austin, Texas USA

Last Updated: November 16, 2025